1. Cancellation Terms
- Customers may cancel their subscription at any time through their account settings or by contacting our support team at [email protected].
- Cancellation requests must be made at least 7 days before the end of the current billing cycle to avoid charges for the next cycle.
2. Refunds
- No refunds will be issued for cancellations made during the active subscription period. The subscription will remain active until the end of the current billing cycle.
3. Downgrades or Changes
- Customers may downgrade or modify their subscription plan at any time, with changes taking effect at the start of the next billing cycle.
- Downgrading to a lower-tier plan may result in the loss of features or access to specific functionalities tied to higher-tier plans.
4. Reactivation
- Customers can reactivate their subscription at any time by logging into their account and selecting a new plan. Reactivated accounts may incur a prorated charge based on the selected plan.
5. Special Promotions
- Subscriptions purchased as part of a promotional offer are subject to the same cancellation policy. Refunds will be calculated based on the original subscription price, not the promotional rate.
6. Contact Us
If you have questions or need assistance with canceling your subscription, please reach out to our support team at [email protected]
Important Notes
- By subscribing to our services, you agree to these cancellation terms as outlined in our Terms of Service and Privacy Policy.
- Your continued use of the service after cancellation indicates acceptance of these policies.